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Galaxy S20 Ultra camera error, Samsung rushed to release a software update to fix

At the Galaxy S20 launch event, Samsung emphasized the importance of camera quality on smartphones – an important criterion for users to decide to upgrade and choose when buying a new phone.

This is evident in the Korean technology company equipped with the latest imaging technology on all three Galaxy S20 models, such as the main camera with a resolution of up to 108MP, or the revolutionary Space Zoom feature. . This can be considered an attempt by Samsung to turn Galaxy S20 into the best smartphone photography model today.

However, in the context of the Galaxy S20 trio is not yet available to users, the photography software of Samsung’s flagship smartphone series has recently received a series of negative reviews from technology news sites.

Accordingly, after a period of experience, technology sites simultaneously discovered that the autofocus feature of the Galaxy S20 worked incorrectly, had the wrong focus or took too long to focus on the subject. In some cases, the camera may not even perform focus. Worth mentioning, this problem happens with both photography mode and video recording mode.

According to Tom’s Guide, the focus of the Galaxy S20 Ultra is quite ‘jerky’ compared to Apple’s iPhone 11 Pro Max. In the short video posted on Twitter, the focus speed of the Galaxy S20 Ultra is quite slow, even slightly jerky, while the speed of focus on the iPhone 11 Pro Max is extremely smooth and fast.

The video compares the focus speed of the Galaxy S20 Ultra and the iPhone 11 Pro Max. Source: Tom’s Guide

Also according to Tom’s Guide, the focus mode of the Galaxy S20 seems to have problems with close-ups or macro shots when the subject cannot be in focus. Meanwhile, the auto focus feature of the Galaxy S20 still works normally if taken from medium distances.

A photo of a close-up shot between the iPhone 11 Pro Max and the Galaxy S20 Ultra by Tom’s Guide shows that the photography software of the latest flagship from Samsung actually has trouble focusing.

Galaxy S20 Ultra camera error Samsung rushed to release a software update to fix | Mobile

Galaxy S20 Ultra camera error Samsung rushed to release a software update to fix | Mobile

Photo taken by Galaxy S20 Ultra (left) and iPhone 11 Pro Max (right)

After the above information was posted, Samsung also made the first moves. Although not officially acknowledging that the Galaxy S20’s photography software is in trouble, Samsung promises to roll out bug fixes in the near future.

“The Galaxy S20 is equipped with an innovative and innovative camera system. We continue to optimize the performance of the device to provide the best customer experience. As part of this ongoing effort, we will release an update in the near future to improve camera performance, “said a Samsung representative.

Galaxy S20 Ultra camera error Samsung rushed to release a software update to fix | Mobile

The 418MB update has just been released by Samsung for the Korean version of Galaxy S20 Ultra

Currently, the Korean version of Galaxy S20 Ultra has received the first update with the code G988NKSU1ATBR. With a download capacity of about 418 M, this update is said to improve the camera quality of the device, fix the flash mode automatically, and bring the March 2020 security patch of Google. . In the near future, similar updates for Galaxy S20 and S20 + will likely be launched by Samsung soon.

According to The Verge, it’s not clear if this is the update mentioned by Samsung in its announcement.

In Vietnam, Galaxy S20, S20 +, S20 Ultra are priced at 21.5; 24 and 30 million. Users can order products and receive daily 6/3.

Refer to Tom’s Guide

[ Æsir Tales ]
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